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Network Management System


Network Management System


GITN Sdn Bhd

Project description:

GITN is the main network service provider for all Malaysian Government agencies. The project is to design and construct for GITN a network management system so that GITN can provide reliable and efficient network services for all its users. 

The project aims to accomplish the following :
Improve customer satisfaction and retention through SLA reporting
Enhance management control through greater visibility to operational data
Single console/framework for integrated network management
Higher operation efficiency by minimizing downtime

FSBM was selected to undertake the design and the deployment of the NMS for GITN. HP Openview is the tool. With the implementation of HP Openview, GITN is able to perform the following:
Manage both LAN and WAN
Manage the availability of all network equipment. The multi-level map indicates which devices and network segments are healthy and which areas need attention
Discover network devices as and when they are included into the network
Monitor network performance, bandwidth availability and response time
Single console and consolidated view of all network devices, systems, applications, PCs and storage devices
Problem ticketing and monitoring
Asset and Inventory tracking

When fully deployed, the NMS will manage up to 22,000 devices.

Technology employed:

HP OV Operations (for NNM)
HP OV Service Information Portal (for NNM)
HP OV Event Correlation Designer (for NNM)
HP OV Service Desk (SD)
HP OV Performance Insight (PI)
HP OV Internet Services (for PI)
HP OV Service Reporter (for PI)

Oracle (for NNM)
MS SQL (for SD)            

HP Unix