As part of our Corporate Social responsibility programme, Unos and
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Home Projects Electronic Bill Presentment & Payment System
Electronic Bill Presentment and Payment System
Project:
Mobile Phone Operator. (Name withheld to protect confidentiality.)
Project description:
The mobile operator requires the Electronic Bill Presentment solution
(EBPS) to deliver bill/statement to its customers via the company's web
site as well as the email.
EBPS covers the following features and functionalities:
- registration of billers
- defining the bills/statements
- extracting the data on the bills/statements
- composing the bills/statements
- notifying customers
- presenting the bills on the web
- customer self care
With
the implementation of EBPS, daily operational issues that revolves
around the generation and distribution of more than a million customer
bills a month will be greatly reduced. This significantly reduces the
cost of distribution, inconveniences to customers, complaints from
customers on non-receipt or late delivery of bills. It also provides a
new channel for the customers to receive, view and check their bills.
FSBM was selected to design, develop and implement the application. The implementation consisted of the following components: