Electronic Bill Presentment and Payment System

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FSBM : 9377 High - 0.390 (31-01-12) Low - 0.210 (14-10-11) Details

Our Business

Project:

Mobile Phone Operator. (Name withheld to protect confidentiality.)

Project description:

The mobile operator requires the Electronic Bill Presentment solution (EBPS) to deliver bill/statement to its customers via the company's web site as well as the email.

EBPS covers the following features and functionalities:
- registration of billers
- defining the bills/statements
- extracting the data on the bills/statements
- composing the bills/statements
- notifying customers
- presenting the bills on the web
- customer self care

With the implementation of EBPS, daily operational issues that revolves around the generation and distribution of more than a million customer bills a month will be greatly reduced. This significantly reduces the cost of distribution, inconveniences to customers, complaints from customers on non-receipt or late delivery of bills. It also provides a new channel for the customers to receive, view and check their bills.

FSBM was selected to design, develop and implement the application. The implementation consisted of the following components:

- Backend Processing Application
- Front-End Web Application
- Administration Application.

Technology employed:

Software
CheckFree I-Solutions
BEA WebLogic

Database
Oracle

Operating System
Solaris